NAPA Safety Solutions provides industry leading digital solutions for enhancing the safety and efficiency of ship operations, focusing on passenger ship segment. Our products are trusted by 10000+ users onboard the global fleet of international cruise ships. We are now looking for an energetic and driven Sales Manager to join our global team of experts and elevate NAPA Safety Solutions’ business to the next level. You will be part of a global sales team and will be working with leading the business growth by maximizing customer satisfaction and revenue growth. 

This role is full-time and permanent. Your home base can be in Finland or Germany. The role requires travelling to visit NAPA’s customers and other NAPA offices. 

What you will be doing

• Manage customer acquisition and customer relationships in the maritime sector focusing to customers in Europe.

• Focus on Customer Engagement. Prioritize building and maintaining close customer relationships, ensuring smooth new product sales, identifying new opportunities and maximizing customer satisfaction.

• Sell and scale new software products successfully.

• Lead and drive projects forward to ensure customer satisfaction and successful product launches.

• Conduct market analyses to identify business opportunities and develop sales strategies to meet targets.

• Develop sales processes e.g. improve digital sales funnel and CRM tools and seek usage of AI.

• Use modern communication tools to effectively address and support customers.

• Support product development with active collaboration with Business Development team to ensure product are progressing and align with customer needs. In additionally provide valuable input on pricing strategies at the early stages of product development and make it true to customers.

• Participate in trade fairs and industry events to represent our company.

Due to our self-managed organization the exact assignments and tasks can be tailored based on your competencies and interests.

What are we looking for?

• Relevant educational background, e.g. in the field of economics, engineering or comparable qualification.

• Previous experience and proven success in selling and scaling new SaaS products.

• Experience in modern sales tactics and genuine interest in new technologies (e.g. AI).

• Hunger for closing sales and finding new ways to meet the ambitious sales and revenue targets.

• Customer-centric approach and the ability to engage with customers and identify new business opportunities.

• Excellent project management skills and the ability to lead projects and ensure timely progress and customer satisfaction.

• The ability to prioritize high-impact activities.

• Will and ability to improve and challenge the current ways of working.

• Previous experience and proven success in selling and scaling new SaaS products.
• Full English proficiently in written and spoken, other languages are seen as a benefit.

Why join us?

• We offer a dynamic and agile work environment with plenty of room for personal opportunities and responsibilities.

• The opportunity to actively help shape innovative software solutions.

• Flexible working hours and the option to work remotely.

• A committed and collegial team that values collaboration.

• Attractive remuneration.

NAPA as an employer 

Meaningful work

We are proud to play our part in creating a sustainable world, and a career at NAPA means working with a purpose. We focus on building the best possible products for our customers, with whom we have close and long-lasting relationships. We protect the environment and human life at sea by powering safer and greener vessels with our technology.

NAPA way of working

We are a self-managed organization. Everyone is here to help and guide each other, but you’re your own boss. The core of our self-management philosophy is trust. We trust that our employees make the right decisions and take care of their personal growth. We provide several opportunities for that, and everyone can manage their own working time. You can work at the office, from home or even while abroad.

Enjoy working together

...is one of our core values. Learning from and respecting each other provides a healthy and pleasant working environment. We, as NAPArians, share our knowledge and help each other when needed. NAPA has offices and customers around the world, and you will be able to meet people from many different cultures. 

Read more about our values and culture: https://www.napa.fi/careers/

Ready to get on board and join the NAPA crew?

We kindly ask you to send your application and CV to us as soon as possible but at latest on 23.3.2025. The position will be filled once a suitable candidate has been found.

For more information about the position, please contact Lars Nickel (Director, Sales) by e-mail: lars.nickel@napa.fi

With over 35 years of operation, NAPA is a leading software and data services provider for ship design and operations to enable safe, sustainable, and future-proof maritime industry. Headquartered in Finland, NAPA employs 200 experts, combining expertise in naval architecture, fleet operations and digital services. NAPA operates globally, with a presence in Japan, Korea, China, Singapore, the USA, Germany, Greece, Romania and India.

With over 90% of new vessels built by NAPA customers, NAPA’s ship design software is the global de facto standard in shipbuilding. Furthermore, NAPA is a market leader in ship stability management and safety data services for passenger ships, and its cloud-based solutions for ship performance monitoring and voyage optimization support shipping’s decarbonization journey. For more information, visit http://www.napa.fi.