NAPA Design Solutions team at NAPA Korea is looking for a winter Internship colleague for the role of Sales & Service Operations Intern.

NAPA is a leading software provider for comprehensive 3D model-based ship design. Our solutions bring unrivaled value to our clients to ensure safe, efficient, and competitive vessel designs. Our main customers range from the biggest shipyards in the world and engineering consultancies to leading classification societies.

The role: what is it about?

As a Sales & Service Operations Intern, you will support our Design Solutions team in Busan with routine customer support tasks and take part in improving how the team works. You will also gain insight into how NAPA works with Korean shipyards to build long-term customer partnerships.

You will work with the team in the following areas, supporting where needed and taking the lead on selected tasks

• AI-driven work improvement: Use the AI tools available at NAPA to automate repetitive sales and service tasks, and create AI workflows and templates the whole team can use

• Sales data and status analysis: Structure customer and project information, build reports that give the team a clear overview of sales status

• Customer support insights: Analyze customer inquiries and support history to find recurring issues and improvement points, and turn them into materials such as FAQs that raise service quality

• Customer training and seminars: Take part in preparing and running customer training sessions and user seminars, and see first-hand how NAPA works with shipyard engineers

• Global collaboration: Communicate in English with colleagues at the headquarters in Finland and other NAPA offices, and prepare work materials in Korean and English

• Intern project: Choose one sales or service process, plan and implement an improvement, and present the results to the team at the end of the internship

When you begin to work, you will be assigned a mentor from the team, who will take care of a good start at your job and introduce the NAPA Way of working.

The role is based at our office in Busan. The job will be full-time from January 2027 to March 2027, and the dates can be adjusted to your academic schedule. This is a fixed-term internship and does not lead to a permanent position. Also, this is a paid internship.

Is this you?

To succeed in this job, we hope that you have:

• Current enrollment in, or a leave of absence from, a university or graduate school

• Availability of working full-time at our Busan office during the internship

• Ability to read English documents and write simple emails (English is our company language)

• Basic skills in Excel, Word and PowerPoint

It is an advantage if you have:

• Studies in naval architecture, ocean engineering or a related field, or an interest in the maritime industry

• Experience with NAPA software or other CAD/CAE tools, for example, from your studies

• An open and curious mindset towards using AI in your work.

Don’t worry if you don’t tick every box. We encourage you to apply, and we will help you learn the rest.

What will you get when joining NAPA this winter?

At least these:

• Valuable experience to take the next steps in your career

• Hands-on experience with NAPA software through real customer cases

• You will see how ship design software is sold and supported to Korean shipyards and classification societies, from the inside

Ready to get on board and join the NAPA crew?

We kindly ask you to send your application (Korean is fine) to us as soon as possible, and by 4th December 2026 at the latest, as the position will be filled once a suitable candidate has been found.

For more information about the position, please contact by e-mail: jobskorea@napa.fi. Please notice that we cannot accept applications sent by e-mail.

NAPA Korea의 NAPA Design Solutions 팀에서 Sales & Service Operations Intern 직무로 함께할 인턴을 찾습니다.

NAPA는 3D 모델 기반의 종합 선박 설계 소프트웨어를 제공하는 선도 기업입니다. NAPA의 솔루션은 고객이 안전하고 효율적이며 경쟁력 있는 선박을 설계할 수 있도록 탁월한 가치를 제공합니다. 주요 고객으로는 세계 최대 규모의 조선소와 엔지니어링 컨설팅사부터 선급까지 다양합니다.

업무 내용:

Sales & Service Operations Intern으로서 NAPA의 일상적인 고객 지원 업무를 지원하고, 팀의 일하는 방식을 개선하는데 직접 참여하게 됩니다. 또한 NAPA가 한국 조선소와 장기적인 고객 파트너십을 어떻게 구축하는지 가까이에서 배울 수 있습니다.아래 업무 영역에서 팀과 함께 일하며 필요한 부분을 지원하고, 일부 과제는 직접 맡아 주도적으로 진행할 수 있습니다.

• AI 기반 업무 혁신: 사내에서 활용 중인 AI 도구를 이용해 영업·서비스 업무의 반복 작업을 자동화하고, 팀이 함께 쓸 수 있는 AI 활용 방법과 템플릿을 만듭니다.

• 영업 데이터 정리 및 현황 분석: 고객·프로젝트 정보를 체계적으로 정리하고, 팀이 영업 현황을 한눈에 볼 수 있는 리포트를 만듭니다.

• 고객 지원 이력 분석: 고객 문의와 지원 이력을분석해 자주 반복되는 이슈와 개선 포인트를 찾고, FAQ 등 서비스 품질 향상에 쓰일 자료로 정리합니다.

• 고객 교육·세미나 운영 참여: 고객 교육과 사용자 세미나의 준비·운영에 참여하며, 조선소 엔지니어들과 NAPA가 일하는 현장을 직접 경험합니다.

• 글로벌 협업: 핀란드 본사 및 해외 지사 동료들과 영어로 소통하며 국·영문 업무 자료를 작성합니다.

• 인턴 프로젝트: 영업·서비스 운영 프로세스 중 하나를 골라 개선안을 직접 기획·실행하고, 인턴십 종료 시 팀에 결과를 발표합니다.

업무를 시작하면 팀 내 멘토가 배정되어 원활한 업무 적응을 돕고, NAPA의 일하는 방식(NAPA Way of working)을 소개해 드립니다.

근무지는 부산 사무소입니다. 2027년 1월부터 2027년 3월까지 풀타임으로 근무하며, 일정에 맞춰 기간 조정이 가능합니다. 본 인턴십은 기간제로, 정규직 채용을 보장하거나 전제하지 않는 체험형 프로그램입니다.

본 인턴십은 유급으로 진행됩니다. (법정 최저시급 지급)

지원 자격:

• 대학교 또는 대학원 재학 중이거나 휴학 중인 분

• 인턴십 기간 동안 부산 오피스에서 풀타임 근무가 가능한 분

• 영어 문서를 읽고 간단한 이메일을 작성할 수 있는 분

• Excel, Word, PowerPoint 기본 활용 능력이 있는 분

우대사항:

• 조선해양공학, 해양공학 또는 관련 분야를 전공했거나 해양·조선 산업에 관심이 있는 분

• 학업 등을 통해 NAPA 소프트웨어 또는 기타 CAD/CAE 도구를 사용해 본 경험

• 업무에 AI를 활용하는 데 열린 마음과 호기심을 가진 분

지원 방법:

• 이력서(국문 가능)를 해당 홈페이지에서 제출해 주세요. 이메일 지원은 유효하지 않습니다.

• 마감: 2026년 12월 4일(금)까지

• 문의사항은 해당 이메일로 연락 바랍니다 : jobskorea@napa.fi.

유의사항:

• 허위 기재 또는 증빙 서류가 일치하지 않으면 합격이 취소될 수 있습니다.

• 지원 정보는 채용 목적으로만 사용하며 HR이 관리합니다

• 채용일정은 사정에 따라 변경될 수 있으며, 적임자 선발 시 조기 마감될 수 있습니다.

NAPA as a company and employer

With over 35 years of operation, NAPA is a leading software and data services provider for ship design and operations to enable safe, sustainable, and future-proof maritime industry. Headquartered in Finland, NAPA employs 240 experts, combining expertise in naval architecture, fleet operations and digital services. NAPA operates globally, with a presence in Japan, Korea, China, Singapore, the USA, Germany, Greece, Romania and India.

With over 90% of new vessels built by NAPA customers, NAPA’s ship design software is the global de facto standard in shipbuilding. Furthermore, NAPA is a market leader in ship stability management and safety data services for passenger ships, and its cloud-based solutions for ship performance monitoring and voyage optimization support shipping’s decarbonization journey. For more information, visit www.napa.fi.

Meaningful work

We are proud to play our part in creating a sustainable world, and a career at NAPA means working with a purpose. We focus on building the best possible products for our customers, with whom we have close and long-lasting relationships. We protect the environment and human life at sea by powering safer and greener vessels with our technology.

NAPA way of working

At NAPA, we lead and manage the company together. We help and learn from each other, while making impactful decisions for a cleaner, safer maritime industry.

At its heart, our co-leadership philosophy is founded on trust. We trust that our people are smart enough that if they make a decision, having consulted the right people, it will be good for our company. And if it's not the right decision on that occasion, that's fine too. We trust that we'll make it right, learn from the decision, and grow as a company as a result.

Enjoy working together

...is one of our core values. Learning from and respecting each other provides a healthy and pleasant working environment. We, as NAPArians, share our knowledge and help each other when needed. NAPA has offices and customers around the world, and you will be able to meet people from many different cultures. We are a diverse team with a shared goal.

Read more about our values and culture: https://www.napa.fi/careers/